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Questions

Frequently asked questions

Have Questions? We’ve Got Answers.

UMPH is a beauty intelligence platform that helps clinics grow by building long-term client journeys with subscriptions, insights, and automated support powered by Gen Ai.
UMPH provides:

Flexible payment and subscription options

Automated reminders & journey prompts

Progress tracking & insights

Review requests & reputation support

A 24/7 virtual receptionist for queries & scheduling
All payments are handled securely through Stripe and transferred directly to your clinic.
Yes. UMPH allows patients to spread payments into affordable instalments, helping them stay consistent with treatments while your clinic benefits from steady, predictable revenue.
Yes. Choose between monthly or annual plans. Pricing is transparent with no hidden fees or upsells - higher tiers simply unlock more insights and ai automation features.
Yes. UMPH uses end-to-end encryption and complies with GDPR and HIPAA where required.
By combining flexible payment options, reminders, and insights, UMPH boosts retention, reduces no-shows, and ensures patients stay on track with their treatments.
Yes. You can set up treatment subscriptions that spread costs for clients, making advanced treatments more accessible and building recurring monthly income for your clinic.
The clinic dashboard gives you clear insights into bookings, client retention, and subscription performance.
Yes. UMPH is designed to fit alongside your existing workflows with minimal disruption.
UMPH doesn’t just send you one-off bookings. It builds client loyalty and recurring revenue through flexible payments, personalized journeys, and retention tools.
UMPH is plug-and-play. Once your clinic is verified, you’re ready to go - no complex setup required. Our team is with you every step of the way to make onboarding seamless.
Yes. UMPH can manage multiple sites under one dashboard, making it simple to track performance across all locations.

UMPH is your personal beauty journey companion. It connects you with trusted clinics, helps you stay on track with treatments, stores your progress in your Beauty Passport, and rewards you for consistency.
UMPH gives you a guided journey with your Beauty Passport, flexible payment options, reminders, and rewards - so your treatments feel simple and consistent.
Your Beauty Passport stores your treatment history, results, and progress over time. It’s your personal record of your journey, so you can see how your skin evolves.
Yes. UMPH gives you the option to spread treatment costs into simple, affordable payments - always with clear pricing and no hidden fees.
Yes. Every clinic is vetted for safety, quality, and trust before being listed on UMPH.
Yes. Your personal data is protected with bank-level encryption, and UMPH follows strict GDPR and HIPAA compliance standards.
Yes. You earn GlowPoints for bookings, referrals, and engagement. GlowPoints can be redeemed for discounts and perks.
Yes. UMPH sends smart reminders so you never miss a session or fall behind on your journey.
Yes. Every treatment and update goes into your Beauty Passport, making it easy to compare results and stay motivated.
Yes. You can easily manage all your bookings directly in the app.